Privacy Policy

Privacy Policy

This Privacy Policy explains how APEXRISE S.R.L. ("we", "us", or "our"), the operator of www.riptideon.com (the "Site"), collects, uses, and manages your personal information when you visit or make a purchase from our Site.

Company Legal Information:
APEXRISE S.R.L.
Company Registration Number: 54913060
Registered Office: Bucureşti Sectorul 3, Strada Nerva Traian, Nr. 27-33, Birou nr. 6, Scara B, Etaj 1
Contact: getinfo@riptideon.com

1. Information We Collect

a) Device & Browsing Information

When you access the Site, we automatically gather certain technical data about your device and browsing behavior. This includes your IP address, browser type, operating system, time zone settings, referring URLs, pages visited, and interaction patterns on the Site. We refer to this as "Device Information".

We collect Device Information through the following technologies:

  • Cookies — Small data files stored on your device that may include an anonymous unique identifier. To learn more about cookies or to manage your preferences, visit www.allaboutcookies.org.
  • Log Files — Server-side records that capture activity on the Site, including IP addresses, browser types, referring and exit pages, and timestamps.
  • Web Beacons, Tags & Pixels — Lightweight electronic files used to monitor how users navigate and engage with the Site.

b) Order & Transaction Information

When you place or attempt to place an order, we collect the information necessary to process your transaction. This includes your full name, billing and shipping addresses, payment details (such as credit card information), email address, and phone number. We refer to this as "Order Information".

Together, Device Information and Order Information constitute your "Personal Information" as referenced throughout this policy.

2. How We Use Your Personal Information

We use Order Information primarily to fulfill your purchases — this includes processing payments, coordinating delivery, and issuing order confirmations and invoices. We may also use it to:

  • Communicate with you regarding your order or account
  • Identify and prevent fraudulent or high-risk transactions
  • Send you relevant product updates or promotional offers, where you have indicated a preference to receive them

Device Information is used to support fraud detection (particularly through IP analysis), and to analyze and improve the overall performance of the Site — including understanding customer behavior and evaluating the effectiveness of our marketing efforts.

3. Sharing of Personal Information

We may share your Personal Information with trusted third-party service providers who assist us in operating the Site and delivering our services. These include:

We may also disclose your Personal Information when required by law, in response to a valid legal request (such as a court order or subpoena), or when necessary to protect our legal rights and interests.

4. Behavioural Advertising

We may use your Personal Information to deliver targeted advertisements that we believe are relevant to your interests. To learn more about interest-based advertising, visit the Network Advertising Initiative (NAI).

You may opt out of targeted advertising through the following platforms:

You may also opt out of multiple services simultaneously through the Digital Advertising Alliance opt-out portal.

5. Do Not Track

Our Site does not currently modify its data collection or usage practices in response to "Do Not Track" signals transmitted by web browsers. This is consistent with standard industry practice while a uniform standard remains under development.

6. Your Rights

If you are located in the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us using the details provided at the end of this policy.

We process your personal data on the legal basis of contractual necessity (e.g., to fulfill your order) and legitimate business interests. Please be aware that your data may be transferred to and processed in countries outside of Europe, including Canada and the United States, where data protection laws may differ.

7. Data Retention

Order Information is retained for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. If you wish to request deletion of your personal data, please contact us directly and we will respond in accordance with our legal obligations.

8. Minors

The Site is intended for users aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us so we can take appropriate action.

9. Policy Updates

We reserve the right to update or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

APEXRISE S.R.L.
Company Registration Number: 54913060
Bucureşti Sectorul 3, Strada Nerva Traian, Nr. 27-33, Birou nr. 6, Scara B, Etaj 1
Email: getinfo@riptideon.com